Customer Service Representatives are responsible for providing quality support towards the customers by responding and solving their needs.

Salary and Benefits

Salary Package: Php 20,000 – Php 50,000

Key Responsibilities

Answer courteously inbound calls.
Respond to customer inquiries.
Provide personalized customer service by responding to the needs of the customers.
Ensure feedback from the customer to further improve the customer services.
Manage and update customer databases with the status of each customer.
Coordinate with the dispatch team to send products or provide services on time to customers.
Build customer loyalty by follow-up of customer calls.
Evaluate problems of the customers and provide logical lasting solutions.

Candidates must meet the basic qualifications prior to endorsement
18 years of age and above
Filipino citizen or hold relevant status
Preferably a college graduate of any course
Willing to start immediately
Willing to WORK-ONSITE in Ayala Makati, Pasig
on top of the salary package, candidates will receive premium bonuses after nesting period or once endorsed to production
Has at least 1 year of Native GDS experience (Amadeus, Apollo, Sabre or Worldspan ONLY ) + Any of these non-negotiable requirements:
1 year of Flight Reservation Experience
2 years of Native Airline GDS Experience
1 yr of International Booking Experience
2 Yrs Corporate Or Leisure Travel Industry Experience
2 Yrs Customer Sales And Service Experience

Shifting Schedule

Both Onsite and Remote

OFFICE ADDRESS

Ayala North Exchange, Legazpi Village, Makati